JOB RESPONSIBILITIES –
· Establish & maintain relationships with new & existing customers.
· Understand the needs and requirements of the RSC customer and their systems in-depth. This includes all facets of their organization.
· Develop specific plans to prioritize, organize, and accomplish the corporate goals utilizing manufacturers rep organizations and distributors reps.
· Provide insights & direction for new & current products, pricing strategies, market research, and advertising.
· Interface with marketing, manufacturing, and finance to reach company objectives.
· Collaborate with customers in the presentation of our products in their environment
· Administration: (Pricing, Returns, Annual Customer Agreements, Monthly reports & weekly reports)
· Communication: Timely & Accurate for both Internal and External customers (Customer Issues, Program Changes, Market information, etc…)
· Forecasting (Provide monthly forecasting to supply chain team and/or forecasting coordinator)
· New Store Activity: Coordinate efforts internally and with outside representation to insure new stores ship complete, on-time, and are set to expectations
SPECIFICATIONS
· Knowledge of business & management principles involved in strategic planning, resources allocation, human resource modeling, leadership technique, production methods and coordination of people and resources.
· Estimating sizes, distances, and quantities, or determine time, cost, resources, or materials needed to perform work activity.
· In-depth understanding of competitive offerings and how they relate to our products.
· Understanding of the current market dynamics and how to leverage.
· Strong understanding of the retail environment and related channels of distribution
· Superior problem and analytical skills
· Aptitude to multitask
· Concern for detail
· Ability to communicate to all levels
· College degree or 10 years experience
· Negotiation skills
· Ability to travel (up to 50% overnight travel)
· Proficient in use of computer (Word, Excel, Outlook, PowerPoint)
ACCOUNTABILITIES
· Achieve and maintain high levels of customer satisfaction through:
o Category management
o Consultive Selling
· Meet or exceed Monthly/Quarterly/Annual Sales Budgets
· Achieve specific customer objectives listed on BSC
· Continued Self Improvement – Learning outside of RSC.
· Accurate and timely administration of pricing programs, annual customer agreements, monthly reports and expenses).