TIBCO(NASDAQ:TIBX)是一家有着20年历史的老牌中间件公司。致力于EAI企业应用集成产品和解决方案的领域。TIBCO 软件公司是世界上最大的独立业务整合软件公司,亦是领先的实时业务解决方案提供商。我们公司的宗旨是努力不懈地为客户找出最艰难的业务挑战并加以解决。全球员工人数1500人。总部在美国硅谷。NASDAQ上市企业。在纯软件公司全球排名第18位。是金融行业上软件产品的供应商,在美国与BEA齐名。最大的竞争对手仅为IBM。在EAI领域中,处于世界范围内No. 1。目前研发中心有员工近300人,负责很多核心产品的研发,测试,支持及发布,目前是TIBCO美国在全球最大的研发中心。
TS ( Technical Support ) Team
Technical Support Engineer
Responsibilities:
Technical support engineer is an integrated member of the global support team and is responsible for the product support of our customer in all over the world, including North America, Europe, Australia and Asia. The ideal candidate will have the opportunity to work in an environment with high caliber support engineers based in Silicon Valley. The successful candidate has to be customer driven, creative in solving real problems and adept at learning new technologies and skills.
Qualifications:
· Degree in Computer Science, Computer Engineering, and Computer Application is required.
· Strong troubleshooting and analytical skills.
· 2+ years of programming experience in Java or C/C++ in a multithread environment; Coding is expected in some positions.
· Working experience in more than one of the following areas: J2EE, JMS, SOAP, XML, XPATH, Web services, Web/App Servers (Tomcat, Weblogic, iPlanet, etc), LDAP, SAP, Siebel, Tuxedo, Corba.
· UNIX and Windows OS administration and troubleshooting knowledge.
· Familiarity with database particularly Oracle, Sybase and SQL Server.
· Knowledge of networking, TCP/IP, HTTP, and SNMP(a plus).
· Prior TIBCO products or EAI products experience is a big PLUS.
· English speaking, reading and writing skills are essential.
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